Returns & Exchanges

At Mous, we believe in the quality of our products and offer a 30-day return window for all items in their original packaging. Whether it is a fit issue or a change of heart, we are here to ensure your tech remains protected and your experience is seamless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Prepare Your Package

  Securely pack your Mous products in their original packaging, ensuring all components and manuals are included.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop your package off at the designated courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.